Subject Group - Website (Technical): |
1. Issue: "HIJACK!" would not instantly-download or did not fully-download. |
Response: a) Try downloading again. |
b) The sever might be busy. In this case, try downloading later. |
c) There might be a power blackout. There might even be a severe weather/environment interruption. |
So, try again later. |
d) Turn off your popup blockers and try downloading again. |
e) Turn on your Java script capabilities and then try downloading again. About 9% of internet users have |
turned off their Java script. Well, doing that might adversely effect the way this website behaves and |
their downloading. (Some of this website's source code was written in Java script.) |
Where can you get Java script capabilities? Try: http://www.java.com/en/index.jsp. |
2. Issue: "After paying for them, I did not receive a username and password." |
Response: Normally, usernames and passwords are automatically sent to the email address customers provide, |
when paying. If you paid, but did not receive, in your inbox, a DDDPL-assigned username and password, then |
you might have submitted an erroneous email address. In this case, please explain your situation, to DDDPL, |
at help@dddpl.com. You will have to provide the same identification information you gave, to PayPal, |
and DDDPL will have to match it against information, received from PayPal, before making a decision. |
Another explanation, however, might be that part of the matrix on which DDDPL depends, for processing |
transactions and distributing passwords, et cetera, is experiencing a power blackout or routine maintenance. |
Like you, DDDPL does not control every aspect of the internet. |
Once the blackout or maintenance has ended, however, then backlogged orders, for usernames and |
passwords, should automatically be filled. |
The server might just be busy. In this case, it will, eventually, get to your order. |
Your email program might only check your inbox once every 30 minutes, or so. |
So, give the system at least 5 minutes to supply your username and password. If you are in a hurry and |
using Outlook Express, then click on "Tools", "Send and Receive", then "Send and Receive All" or |
"Receive All". |
Provided that your Outlook Express is properly connected to your email accounts, then those steps should |
get it to immediately check for new mail. |
If you have still not received your username plus password and feel that too much time has passed, |
though, then tell DDDPL about this, by emailing such message to: help@dddpl.com. |
Depending on what you say plus what DDDPL can determine, a new username and password might be |
issued. The refund period, too, might be extended. |
3. Issue: "I paid for "HIJACK!", but the program will not grant me access." |
Response: Contact Support (help@dddpl.com). If there is a record of your purchase, then you will be issued a new |
username and password. (During this process, the old username and password will be deactivated.) |
4. Question: "Can I get my money back?" |
Response: Generally, paid customers can get the cover price plus tax(es)) (if applicable) refunded provided that the |
refund demand is made within 10 days of purchase (day one starts on the day immediately following the purchase |
date). [For DDDPL's refund policy, see: Policies - especially Policy #9.] |
5. Question: "Why is the user license agreement called "User License Agreement #1"?" |
Response: The document was labelled "#1", in order to separate it from other (future) user agreements. As more |
products come online, DDDPL expects to create, for each, a separate user agreement. So, numbering |
them just seemed to be a convenient way for avoiding confusion. |
6. Question: "Why does this website have numerous notices saying that carrying out various actions will indicate an |
entity agrees with DDDPL's Policies and User Agreement License?" |
Response: They were posted for the purpose of giving DDDPL several chances to protect its copyright plus other |
assets. |
Subject Group - "Hijack!" (Non-Technical): |
1. Question: "For how long is the movie deal available?" |
Response: The present movie deal will be offered until its applicable license is sold or the deal is modified or ended. |
Loosely, however, it is being treated on a 'first come first serve basis'. The successful applicant, though, |
will be subject to conditions set out by DDDPL. |
2. Question: "How can I get a role in the movie "HIJACK!""? |
Response: Dirty Dangerous & Deadly Productions Limited is not casting parts for "HIJACK!" That would be the job of |
the license holder. You would have to contact that entity for such answer. |
Presently, however, there is no license holder since this document has not yet been sold. |
3. Question: "Will Dirty Dangerous & Deadly Productions Limited identify who to contact for casting information?" |
Response: Perhaps. Such would depend on conditions of the license sale and willingness of the buyer to divulge |
such information. |
Subject Group - "Folks for the Killing" (Non-Technical): |
1. Question: "My loved one got injured/killed from Johns-Manville's asbestos. Who should be blamed? Also, will "Folks |
for the Killing" help me in my lawsuit?" |
Response: Interested parties should read "Folks for the Killing", by William F. Sheehan, when it becomes available, at |
this website. DDDPL believes the book is well documented. |
2. Question: "Will "Folks for the Killing" help me get Workmen's Compensation?" |
Response: Among other things, "Folks for the Killing", by William F. Sheehan, deals with workmen's compensation |
issues. Interested parties, therefore, should read the ebook when it becomes available, at this website. |
3. Question: "Is it safe to build a school on the former Johns-Manville site, at Port Union?" |
Response: Among other things, "Folks for the Killing", by William F. Sheehan, examines this issue. So, interested |
parties should read the ebook when it becomes available, at this website. |
4. Question: "What was "Kids for the Killing"?" |
Response: Just a temporary working title. |
[Note: Both "Hijack!" and "Folks for the Killing" are trademarks of Dirty Dangerous & Deadly Productions Limited.] |
Copyright © by Dirty Dangerous & Deadly Productions Limited 2004-2006. All Rights Reserved. |
HIJACK! and FOLKS FOR THE KILLING are trade-marks of Dirty Dangerous & Deadly Productions Limited. |
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